Dress Code Front of House

Front of House Manual

Alcohol Awareness

Front of House Training Videos (we know they are cheesy, lol)

Overcooked and Undercooked Steak Procedures

Negative Item Quality Check Procedure

Server Verbiage/Role Play Scenarios

The Waitlist

Testing Metrics Guidelines

Point of Sale Silverware Practice Scenarios

Menus and Product Knowledge

Menu Knowledge Practice Test

The Greeting

The Seating, Slamming

Phone Procedures, Bouchon Experience

Bussing Tables and Side Duties

Dealing With Special Needs

Floor Plan, Roster Report, Quarterback

Anticipating Guest Needs

Birthdays and VIP Loyalty Programs

Body Language

Gratuities and Teamwork

Saying Goodbye

Silverware Point of Sale Screens

Health & Safety